Shipping policy

Refund & Return Policy

Effective Date: 20.4.2025

Thank you for shopping with Deléon. We appreciate your business and strive to provide high-quality products. Please read our policy carefully.

All sales are final. We do not accept returns or exchanges for any products purchased through our store.

If you receive a damaged or defective item, please contact us within 7 days of receiving your order.
Provide your order number, a description of the issue, and clear photographs of the damaged or defective item.
We will assess the situation and, if appropriate, offer a replacement or refund at our discretion.

Processing Time: Orders are typically processed within 2–3 business days after payment confirmation. Please note that processing times may vary during peak periods or due to unforeseen circumstances.
Pre-Order Items: Items labeled as Pre-Order are made-to-order or part of limited releases. The estimated shipping timeframe for these products is 1–2 months from the order date. This extended period accounts for production and quality assurance processes.
Shipping Confirmation: Once your order has been shipped, you will receive a confirmation email containing tracking information.
Shipping Delays: While we strive to ensure timely delivery, Deléon is not responsible for delays caused by carriers, customs processes, or other factors beyond our control.

For any inquiries regarding damaged or defective items, please reach out to us at:

Deléon

info@deleonwear.com